Children
Minimum age for all shared sessions is 12. Anyone under 18 must be accompanied by a parent or guardian. Proof of age may be requested.
For private sessions age is at the discretion of the accompanying parent or guardian.
Privacy
We respect that sauna can be a personal and mindful experience.
Private bookings can reasonably expect privacy within their sauna and warm room.
However, we can’t guarantee total privacy due to the glass, the open lakeside setting, and some visibility from the wharf.
Guests must remain in appropriate swimwear at all times.
We ask the guest don't film others in shared sessions without their explicit permission.
Food & Drink
Only water is allowed on the pontoon during your session.
No food or other drinks may be brought onto the sauna platform.
If you’d like to eat before or after, there are picnic tables on St Omer Wharf and plenty of nearby cafés and restaurants in central Queenstown.
Alcohol
Alcohol, saunas and swimming do not mix.
Please arrive sober and save any drinking for after your session (and off the pontoon).
For safety reasons, Watershed may refuse access to anyone who appears intoxicated.
Pets
Pets are not permitted on the pontoon.
Our staff are unable to mind animals on shore while you are in session.
Rules
Always sit on your towel inside the sauna benches, not directly on the timber.
No diving is allowed at any time.
Use the ladders provided for entering and exiting the plunge pools. Alternately, you may step into the lake off the bottom timber step of each plunge pool.
No running, jumping, yelling or unsafe / disruptive behaviour on the pontoon.
As we are a floating structure always use care when moving about, walk carefully and use the grab rails and balustrades provided.
Watershed is an alcohol-free experience during sauna sessions.
If you are pregnant, have heart issues or other significant health conditions, please consult your doctor before using saunas or cold plunges.